Cancellation & Order Policy

Cancellation Policy

We understand that plans can change. However, due to the nature of fresh food, we require at least 48 hours' notice for cancellations to avoid any fees. Cancellations made less than 48 hours in advance will be charged the full price of the order. We appreciate your understanding and encourage you to reach out if you have any questions or need assistance with rescheduling.

Please contact us at apenandco@gmail.com or call 0419 099 960.

 

Allergy Disclaimer

Please be aware that our grazing boxes may contain nuts and other allergens. While we take every precaution to prevent cross-contamination, our kitchen is not a nut-free environment. If you or anyone consuming our products has a nut allergy, we strongly recommend exercising caution and consulting with us prior to placing an order. We cannot guarantee that our products are free from traces of nuts or other allergens. Your safety is our priority, and we encourage you to inform us of any specific dietary requirements or concerns at the time of ordering.