Legal Policies

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Apen & Co.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. As you browse the site, we collect information about the products you view, what websites referred you, and how you interact with the site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device.
  • Log files: Track actions occurring on the site, collecting data such as your IP address and browser type.
  • Web beacons: Electronic files used to record information about your browsing.

When you make a purchase or attempt to make one, we collect information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information”.

How We Use Your Personal Information

We use Order Information to fulfill orders, process payments, arrange shipping, and provide invoices. Additionally, we use this information to:

  • Communicate with you.
  • Screen for potential risk or fraud.
  • Provide information or advertising related to our products, in line with your preferences.

We use Device Information to screen for potential risk and fraud, and to improve our site by analysing customer interaction.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, such as using Shopify to power our online store. You can read more about Shopify's privacy practices on their website.

We may also share your Personal Information to comply with applicable laws or to protect our rights.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at apenandco@gmail.com, and the team at Apen & Co will be in touch ASAP.